Balancing Privacy and Efforts to Improve Homeless Service Delivery: The Case of the Homeless Management Information System

Cara Robinson
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The case of the Homeless Management Information System and domestic violence providers raises important questions surrounding privacy, victim rights, data and research, and federal-local governance.  This case study reviews the implementation and decision-making process that was undertaken in response to the federal mandate requiring local homeless service communities to implement a Homeless Management Information System and the effect the mandate had on a subset of the homeless provider community (domestic violence providers).  Local jurisdictions were left in a position to follow the mandate while adhering to regulations surrounding this population subset while, simultaneously, gathering the data necessary to better analyze the homeless population for purposes of policy and program design and implementation.
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