The Big Sister Association of Greater Boston: Growing rapidly while maintaining quality

Author(s)
The Bridgespan Group
 
Date
2004
 
Source
 
Abstract
As the Big Sister Association of Greater Boston has grown, the agency has worked  hard to maintain quality, to manage its relationship with the national Big Brothers  Big Sisters of America organization, to expand its funding from individuals, and to  transfer operational control increasingly from its executive director to a chief  operating officer. Effective metrics, a strategic plan, good partnerships, and strong management talent have helped propel growth.

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