Case Studies in Serivce Integration:Human Services in Montgomery County, Ohio Service Integration Writ Large

Mark Ragan
This paper is the eighth in a series of reports that describe efforts to integrate the delivery of human service programs in different locations around the country. Funded by the Casey Strategic Consulting Group, the project is designed to document lessons learned, analyze critical success factors, and describe the operational processes and tools, including information technologies, that have contributed to these efforts. In June 2002 staff from the Rockefeller Institute of Government conducted a site visit to the Job Center, the location of human service programs in Montgomery County, Ohio. The purpose of the site visit was to assess the extent of service integration in the county and gather sufficient information to describe local efforts. Because the site visit focused on only one county, conclusions regarding the status of service integration should not be projected to the rest of the state.
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