Choosing a New CMS- Case Study

Amy DeWolf

In less than a decade, the world has moved from a time with no Facebook to a time in which mobile phones and tablets are the platforms of choice. In fact, 45% of adults own a smartphone and 30% own a tablet, and many of these people are using these devices for everything- work, social, etc. For this reason, many state and local governments are discovering that to serve the public well, they have to engage them where they are- online and on the go. Also, with the rise of social media, government agencies are working to engage and connect with the public through Twitter, Facebook and other channels.

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