Healthcare.gov as a Case Study for the Digital Analog Divide

Author(s)
Kent Aitken
 
Date
2013
 
Source
 
Abstract
Healthcare.gov launched on October 1, 2013 to serve as a hub for US citizens seeking health insurance in those states that didn’t set up their own systems in response to the Affordable Care Act. It has been fraught with technical problems, rendering the website nearly useless at times. It appears that the cost will end up being $170M-$300M, double or triple original estimates.
 
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