Measuring NORTHCOM: Performance Measurement in Civil Support and Homeland Defense

Author(s)
Ryan Burke, University of Delaware
 
Date
2014
 
 
Source
Center for Accountability and Performance (CAP), American Society for Public Administration (ASPA)
 
 
Abstract

This case study examines U.S. Northern Command (NORTHCOM) and its indirect performance management program. The research specifically addresses the history and development of NORTHCOM and the need to establish a unified military command entity responsible for the protection of the United States following the terrorist attacks of 9/11/2001.

 

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