Performance Measurement & Management

Displaying 101 - 121 of 121
Author(s)Cool California Date2008 SourceCool California AbstractOn January 27, 2009, Sacramento’s Mayor and Council adopted the 2009 Sustainability Implementation Plan. This plan identifies key initiatives that will move the City to reduce greenhouse gas (GHG) emissions to 1990 levels by the year 2020. Since 1992, over 110 energy efficiency projects have been installed in City... read more
Tuesday, August 9, 2011 - 11:44am
Author(s)Cool California Date2008 Sourcecool California AbstractSanta Monica is committed to protecting, preserving and restoring the natural environment. In 1994 the Santa Monica City Council took steps to address sustainability by adopting the Santa Monica Sustainable City Program. The City’s goal is to reduce greenhouse gas (GHG) emissions by 30% below 1990 levels by 2015 for... read more
Tuesday, August 9, 2011 - 11:32am
Author(s)Cool California Date2008 SourceCool California AbstractOn January 29, 2002, the San Diego City Council unanimously approved the San Diego Sustainable Community Program- its Climate Protection Action Plan.This Plan establishes a 15% greenhouse gas (GHG) reduction goal set for 2010, using 1990 as a baseline. The baseline GHG/year emissions are 15,547,000 for 1990. So far,... read more
Tuesday, August 9, 2011 - 11:20am
Author(s)Cool California Date2008 SourceCool California AbstractIn this City, the largest in Butte County, over 86,000 people live within the City limits and over 105,000 people reside in the Greater Chico Area. In October 2006, the Chico City Council authorized the Mayor to sign the U.S. Conference of Mayors Climate Protection Agreement.In spring of 2008, the City of Chico... read more
Tuesday, August 9, 2011 - 11:15am
Author(s)Cool California Date2008 SourceCool California AbstractSonoma County is the first county in the nation to approach climate protection comprehensively. For the past seven years, all nine cities in the County have been working together with the County to protect the climate. In October 2008, the Sonoma County Community Climate Action Plan was released and includes... read more
Tuesday, August 9, 2011 - 11:02am
Author(s)Cool California Date2008 SourceCool California AbstractIn 2001 Marin County became the first local government to calculate its ecological footprint. With a population of 248,000 people, the footprint measured at 27 global acres per person. This is slightly higher than that of the average American’s footprint at 24 acres. In 2006, the Marin County Climate Action Plan was... read more
Tuesday, August 9, 2011 - 10:58am
Author(s) Date2008 SourceCoolCalifornia AbstractTo further Riverside’s commitment to an environmentally stable future, the Clean and Green Sustainable Riverside Action Plan was developed. Successful implementation of the Action Plan will ensure sustainable growth while preserving the health of the local environment for generations. Riverside has a climate... read more
Monday, August 8, 2011 - 3:34pm
Author(s) Date2008 Sourcecool california AbstractRedding is California's largest city north of Sacramento. It’s the northernmost designated metropolitan area with a population of over 100,000 people. The City’s goal is to reduce greenhouse gas emissions by 7% below 1990 levels by 2012. Many of the sustainable energy efforts are headed by the Redding Electric... read more
Monday, August 8, 2011 - 3:23pm
Author(s)Cool Date2008 SourceCool California AbstractThe City of Arcata, home to Humboldt State University, includes one of the only municipally owned forests in the nation. The Arcata Community Forest was certified as sustainable by the Forest Stewardship Council in 1998 and is a model for sustained yield forestry. The City has long been a supporter of environmental... read more
Monday, August 8, 2011 - 3:17pm
Author(s)Cool Date2008 SourceCool California AbstractThe City of Los Angeles is home to 4 million people living within 470 square miles. With that number of people constantly on the move, it’s not surprising that nearly half of L.A.’s greenhouse gas (GHG) emissions come from transportation sources. But the City’s geographic area and large population also offer... read more
Monday, August 8, 2011 - 2:51pm
Author(s)S. THOMAS FOSTER JR., LARRY W. HOWARD, PATRICK SHANNON Date2002 SourceASQ AbstractThis article presents the results of a study in a city in the western United States. The authors found that city employees believed that quality knowledge was necessary for improving quality. Results show that departmental leadership was positively associated with teamwork, process... read more
Monday, August 8, 2011 - 2:07pm
Author(s)Frank Irr, Chuck Kalnbach, and Mark Smith Date2003 SourceASQ AbstractNational security has become a key concern of every U.S. citizen since the September 11 terrorist attacks. We look to our military services to keep us safe and protect our property, as well as to preserve our freedom and way of life. Our “Industry Focus” article this issue shares how a Baldrige-based self... read more
Monday, August 8, 2011 - 1:58pm
Author(s)Janet JacobsenDate2007SourceASQAbstractIn 1995 the U.S. Air Force Program Management Squadron adopted ISO 9001 compliance as a sourcing criterion in its supplier selection process. Two years later, it added a new specification calling for each supplier’s quality management representative to become an ASQ Certified Quality Auditor. These supplier contract specifications have saved... read more
Monday, August 8, 2011 - 11:13am
Author(s)Jamey Giddens Date2007 SourceASQ AbstractDue to lengthy turn around times, Corpus Christi Army Depot (CCAD) was in danger of losing one of its biggest maintenance contracts. CCAD used lean Six Sigma to achieve registration to several standards and get back on track. Thanks to CCAD’s focus on quality, turn around time was significantly reduced. Access through the Cases... read more
Monday, August 8, 2011 - 11:07am
Author(s)Susan E. Daniels Date2007 SourceASQ AbstractA social service agency’s document storage system required nearly 11,000 square feet of leased space and cost more than $300,000 a year to maintain. A team’s effort exceeded expectations and could save Florida taxpayers more than $18 million. The solution has been benchmarked extensively. Access through the Cases and... read more
Monday, August 8, 2011 - 10:39am
Author(s)Jeanne Chircop Date2009 SourceASQ AbstractThe U.S. Naval Ship Repair Facility and Japan Regional Maintenance Center (SRF-JRMC), with facilities in Yokosuka and Sasebo, is tasked with keeping the U.S. Seventh Fleet operationally ready at all times. Innovative employees at Sasebo’s production shop used a lean 5S approach and other quality tools to establish a completely new... read more
Monday, August 8, 2011 - 10:14am
AuthorJeanne ChircopDateFebruary 2009SourceAmerican Society for Quality (ASQ)AbstractA team of quality experts at the Yokosuka Calibration Laboratory, U.S. Naval Ship Repair Facility and Japan Regional Maintenance Center (SRF JRMC) used a series of five-day kaizen events to shorten service lead-time by 68 percent. Improvement occurred even while the shop increased its workload to maintain one of... read more
Thursday, August 4, 2011 - 2:10pm
Author(s)ICLEI Local Government for Sustainability Date2000 SourceICLEI Local Government for Sustainability AbstractThe purpose of municipal police is to serve and protect the city's citizens. Dayton, Ohio, thorugh their police on bikes program has found that alternative modes of service delivery can yield significant benefits Not only does it result in enhanced duty performance,... read more
Thursday, August 4, 2011 - 12:26pm
Author(s)ICLEI Local Government for Sustainability Date2000 SourceICLEI Local Government for Sustainability AbstractThrough an extensive public outreach program, the Hamilton-Wentworth region's Task force on Sustainable Development prepared a community vision of what the region could be like in the year 2020 if the principles of sustainable development were adopted. They also... read more
Thursday, August 4, 2011 - 12:21pm
Author(s)Diane Johnson DateMarch 2010 SourceASTD AbstractThe New York State Office of the State Comptroller (NYSOSC) in Albany maintains a broad scope of responsibility unmatched by similar offices in the United States. As the state’s chief fiscal and accounting officer, the Comptroller is a separately elected state-wide official whose primary duties include managing and investing... read more
Wednesday, August 3, 2011 - 4:36pm
Author(s) Google, the Foundation and FacebookDate2009SourceGoogle, the Foundation and Facebook AbstractGoogle, the Foundation and Facebook hosted Doing More With Less: Your Nonprofit in the Cloud Tuesday, March 24th in Washington, D.C. This one-day gathering focused on how online cloud services and social applications can enable nonprofits to... read more
Tuesday, August 2, 2011 - 2:47pm


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