Southwood School—Training and Development

Fiona Robson

This case study, based on a real organization but fictionalized organization in the U.K., explores training and development issues. Students will learn how to identify the components of an effective training program; understand what must be considered when designing a training program; compare the soft and hard skills required by the appraisers and appraisees in this case study; identify the vital role of appraisees in an effective performance management program; and how to effectively evaluate a training program.  


Access through the Cases and Simulations Portal from Rutgers SPAA
Copyright © 2018, Rutgers, The State University of New Jersey. All rights reserved.