Technology

Displaying 151 - 190 of 190
151
Author(s)QScend Technologies, Inc. Date2009 SourceQScend Technologies, Inc. AbstractNewark, NJ's 311 Non-Emergency call center powered by QScend Technologies, Inc.'s QAlert. Access through the Cases and Simulations Portal from Rutgers SPAAExternal Link: Newark, NJ - Non-Emergency 311 Call Center
Monday, August 15, 2011 - 2:38pm
152
Author(s)Mr. Ma Lin, Mr. Rapheal Zhu and Ms. Nina Hachigian Date2001 SourceWorld Bank AbstractBeijing, the capital city of China, began its "Digital Beijing" initiative in the year 2000. Zhongguancun E-Park, at www.zhongguancun.com.cn is a pilot project that applies the latest computer and Internet technologies to improve the efficiency and responsiveness of government. Since the E... read more
Monday, August 15, 2011 - 2:30pm
153
Author(s)Aneesh Chopra, chief technology officer, and Ellen Miller, co-founder of the Sunlight Foundation Date2010 SourceFORDFOUNDATION AbstractWho will control the channels of news and information on the Internet? Guests Aneesh Chopra, chief technology officer, and Ellen Miller, co-founder of the Sunlight Foundation, discuss privacy, net neutrality and the digital divide. ... read more
Monday, August 15, 2011 - 2:28pm
154
Author(s)This National Constitution Center Date2011  SourceThis National Constitution Center AbstractHow did social media harness the democratic fervor in Tunisia, Egypt, Libya and beyond? How are Facebook, Google and Twitter changing the global landscape? This National Constitution Center program explores how these revolutions were planned and carried out, how the news was... read more
Monday, August 15, 2011 - 2:25pm
155
Author(s)Jeff Chester, Executive Director of the Center for Digital Democracy Date2007 Sourcethe Center for Digital Democracy AbstractJeff Chester, Executive Director of the Center for Digital Democracy, talks about his new book: Digital Destiny: New Media and the Future of Democracy at the National Conference for Media Reform (NCMR) in January, 2007. Access through the Cases... read more
Monday, August 15, 2011 - 2:22pm
156
Author(s)Rubi Romero and Tharaa Bayazid Date2008  Sourcerromro's Channel at Youtube AbstractThis video contains research information on how digital media tools are being used in Chile and Egypt. Access through the Cases and Simulations Portal from Rutgers SPAAExternal Link: Digital Democracy in Chile and Egypt
Monday, August 15, 2011 - 1:45pm
157
Author(s)Anupama Saxena Date2009 Sourceanupama66's Channel at Youtube AbstractI am engaged in gender evaluation of e-governance schemes in India. Recently conducted research has shown considerable gender  gaps in rural e-governance.  One  of the reasons of these gaps is the mindset of those who formulate and implement the e-governance agendas. I have prepared this... read more
Monday, August 15, 2011 - 1:09pm
158
Author(s)unidentified Date2010 SourceMrAnkur93's Channel at YouTube AbstractA discussion of E-Governance initiatives in India. Access through the Cases and Simulations Portal from Rutgers SPAAExternal Link: E-Governance Initiatives in India
Monday, August 15, 2011 - 1:07pm
159
Author(s)Jennifer Saavedra and Vaibhav Raghunandan Date2010 SourceThe Department of Humanities and Social Sciences at IIT, Delhi AbstractIs the new e-governance policy actually catering to the audience it is meant for? How is an increased dependency on proprietary software limiting the accessibility of government information? Dr. P. Vigneswara Ilavarasan, assistant professor of the... read more
Monday, August 15, 2011 - 1:03pm
160
Author(s)Arvind Kumar and Subhash Bhatnagar Date2001 SourceWorld Bank AbstractThe Vijaywada Online Information Center (VOICE) delivers municipal services such as building approvals and birth and death certificates. It also handles the collection of property, water and sewerage taxes. The VOICE system uses five kiosks located close to the citizens. These were linked to the back end... read more
Friday, August 12, 2011 - 4:01pm
161
Author(s)Simone Cecchini and Monica Raina Date2011 SourceWorld Bank AbstractThe stated goal of the Warana "Wired Village" project is not only to increase the efficiency and productivity of the sugar cane cooperative, but also to provide a wide range of information and services to 70 villages around Warana. The project aims at giving villagers access to information, in their local... read more
Friday, August 12, 2011 - 3:57pm
162
Author(s)Jeffrey Rinne of the World Bank, with information kindly provided by Dalmo Nogueira, Secretário Adjunto, Secretaria de Estado do Governo e Gestão Estratégica, Governo do Estado de São Paulo; Roberto Agune, Sistema Estratégica de Informações, Secretaria de Estado do Governo e Gestão Estratégica; and Luis Agune, Manager, Poupatempo Santo Amaro. Date2001 SourceWorld Bank ... read more
Friday, August 12, 2011 - 3:53pm
163
Author(s)Subhash Bhatnagar Date2001 SourceWorld Bank AbstractThe state of Andhra Pradesh in India has 1,124 administrative units known as mandals. Each of the 1,124 Mandal Revenue Offices (MROs) have been computerized. These MROs are now able to deliver online statutory certificates (stating caste, place and date of birth) to individuals in a few minutes rather than 20 to 30 days... read more
Friday, August 12, 2011 - 3:50pm
164
Author(s)Subhash Bhatnagar and Nitesh Vyas Date2001 Sourceworld Bank AbstractIn awarding the the Gyandoot project the Stockholm Challenge IT Award 2000 in the Public Service and Democracy category the jury described it as "a unique government-to-citizen Intranet project ... with numerous benefits to the region, including a people-based self-reliant sustainable strategy. 'Gyandoot'... read more
Friday, August 12, 2011 - 12:54pm
165
Author(s)Jeffrey Rinne , with Ana Benvinda Teixeirra Lage, Date2001 SourceWorld Bank AbstractThe state government of Bahia has created Citizen Assistance Service Centers (SAC) that bring together federal, state, and municipal agencies in a single location to offer the services that citizens most frequently need and use. The centers have been placed in locations convenient to the... read more
Friday, August 12, 2011 - 12:51pm
166
Author(s)Rajeev Chawla Date2001 SourceWorld Bank AbstractThe Department of Revenue in Karnataka has computerized 20 million records of land ownership of 6.7 million farmers in the state. Previously, farmers had to seek out the Village Accountant to get a copy of the Record of Rights, Tenancy and Crops (RTC) -- a document needed for many tasks such as obtaining bank loans. There... read more
Friday, August 12, 2011 - 12:28pm
167
Author(s)Subhash Bhatnagar Date2000 SourceN/A AbstractLand registration offices throughout Andhra Pradesh now operate computerized counters to help citizens to complete registration requirements within an hour instead of several days, as was necessary under the earlier system. The lack of transparency in property valuation under the old system resulted in a flourishing business of... read more
Thursday, August 11, 2011 - 2:50pm
168
Author(s)Laura Steele and Marc HolzerDateFebruary 2009Sourcethe American Society for Public AdministrationAbstractThe Connecticut Policy and Economic Council (CPEC) is an independent, nonpartisan and not- for-profit organization. It provides information and communication resources to help citizens, community leaders, civic organizations and local governments set priorities and improve government... read more
Thursday, August 11, 2011 - 10:27am
169
Author(s) Roshni Damani, Information Technology Analyst at Johnson & Johnson   Date 2008   Source Concordia University   Abstract Roshni Damani is a Concordia MIS graduate currently employed by Johnson & Johnson. Hear her discuss both her academic and professional experiences. (From Concordia University's Open House, Jan. 26, 2008)  ... read more
Wednesday, August 10, 2011 - 4:35pm
170
Author(s)Marc Holzer, Dean School of Public Affairs and Administration, Rutgers-Newark Date2010  SourceThe E-Governance Institute at Rutgers University-Newark AbstractDr. Marc Holzer discusses the worldwide survey, "Digital Governance in Municipalities Worldwide," a study of over 100 cities around the world, which was done through a collaboration between the E-Governance... read more
Wednesday, August 10, 2011 - 4:18pm
171
Author(s)Marc Holzer, Dean School of Public Affairs and Administration, Rutgers-Newark Date2010  SourceThe E-Governance Institute at Rutgers University-Newark AbstractDr. Marc Holzer discusses the worldwide survey, "Digital Governance in Municipalities Worldwide," a study of over 100 cities around the world, which was done through a collaboration between the E-Governance... read more
Wednesday, August 10, 2011 - 4:18pm
172
Author(s)Marc Holzer, Dean School of Public Affairs and Administration, Rutgers-Newark Date2010  SourceThe E-Governance Institute at Rutgers University-Newark AbstractDr. Marc Holzer discusses the worldwide survey, "Digital Governance in Municipalities Worldwide," a study of over 100 cities around the world, which was done through a collaboration between the E-Governance... read more
Wednesday, August 10, 2011 - 4:18pm
173
Author(s)Marc Holzer, Dean School of Public Affairs and Administration, Rutgers-Newark Date2010  SourceThe E-Governance Institute at Rutgers University-Newark AbstractDr. Marc Holzer discusses the worldwide survey, "Digital Governance in Municipalities Worldwide," a study of over 100 cities around the world, which was done through a collaboration between the E-Governance... read more
Wednesday, August 10, 2011 - 4:18pm
174
Author(s)Marc Holzer, Dean School of Public Affairs and Administration, Rutgers-Newark Date2010  SourceThe E-Governance Institute at Rutgers University-Newark AbstractDr. Marc Holzer recognizes the city of Prague, Czech Republic, with the World E-Governement Award 2009 based on the worldwide survey, "Digital Governance in Municipalities Worldwide," a study of over 100... read more
Wednesday, August 10, 2011 - 4:18pm
175
Author(s)Dr. Alan R. Shark Date2009 Sourceunidentified AbstractDr. Alan R. Shark Executive Director/CEO Public Technology Institute describes the role his organization has in supporting state and local governments with technology initiatives. Access through the Cases and Simulations Portal from Rutgers SPAAExternal Link: Public Technology Institute - Bright Side of Government
Wednesday, August 10, 2011 - 4:12pm
176
Author(s)David Spark Date2008 SourceALLBUSINESS.COM AbstractInterview with technology expert David Spark, founder of a new media consulting company. Access through the Cases and Simulations Portal from Rutgers SPAAExternal Link: What Is Document Management and What's Its Value
Wednesday, August 10, 2011 - 4:04pm
177
Author(s)Aneesh Chopra, Chief Technology Officer of the United States Date2009 SourceWhite House Office of Science & Technology Policy AbstractAneesh Chopra was appointed by President Barack Obama as the nations first Chief Technology Officer in April 2009, with the mandate to promote technological innovation to help the country meet its most urgent priorities - from creating... read more
Wednesday, August 10, 2011 - 4:00pm
178
Author(s)THE WORLD BANK GROUP Date2009 SourceThe Global ICT Department, The WORLD BANK GROUP AbstractThis film shows how the Government of Kenya is rolling out eGovernment services to improve efficiency and transparency. Case studies include the Land Registry office and the Department of Motor Vehicles. Kenya's Permanent Secretary for ICT explains why the country feels strongly... read more
Wednesday, August 10, 2011 - 3:56pm
179
Author(s)Samuel McLord Chekpeche Date2008 SourceeGovernment for Development AbstractThis is a computerised transaction processing and management information system for the Social Security and National Insurance Trust in a West African country. Both employers and employees pay into the SSNIT's Fund: 5% of employee monthly salary is paid by the employee and 12.5% by the employer.... read more
Wednesday, August 10, 2011 - 11:20am
180
Author(s)Piers Merrick & Richard Heeks Date2008 SourceeGovernment for Development AbstractSocial investment funds (SIF) are new institutions that conceive, finance and manage large numbers of small-scale community projects. The fund example here is drawn from the mythical South American country of "Asturia". Asturia's SIF is a public body that works alongside public sector... read more
Wednesday, August 10, 2011 - 11:12am
181
Author(s)Mubashir AhmedDate2001 SourceeGovernment for Develpoment AbstractMore an institution than an application, the creation of Pakistan's National Database and Registration Authority (NADRA) arose from the merger in 2000 of the National Database Organisation and the Directorate General of Registration. The planned underlying technical infrastructure for NADRA is a nationwide data... read more
Wednesday, August 10, 2011 - 10:59am
182
Author(s)Anonymous Date2001 SourceeGovernment for Development AbstractThe application of "Fisheries Scientific Information System" was supposed to provide scientific information for decision-making on fisheries management and development activities. This arose because of a belief that natural resource management and development decisions should be firmly based on good quality... read more
Wednesday, August 10, 2011 - 10:34am
183
Author(s)Stephen M. Mutula Date2001 SourceeGovernment for Development AbstractThe type of e-government application implemented was the use of information and communication technologies (ICTs) to manage the electoral process in South Africa during the 1999 parliamentary and presidential elections. The technology was used for voter registration, the polling process, relaying of... read more
Wednesday, August 10, 2011 - 10:23am
184
Author(s)ViaSat.com Date2006 SourceViaSat AbstractLand-based communications is usually one of the first casualties when disasters strike. Los Angeles County saw first hand the short comings of relying on terrestrial telecommunications during the 1994 Northridge earthquake. "The terrestrial network was broken," said Adam Nostrant, vice president and co- founder of Network... read more
Wednesday, August 10, 2011 - 9:35am
185
Author(s)ViaSat & QUALCOMM Date2007 SourceViaSat & QUALCOMM AbstractHurricane Katrina’s devastation was tragically comprehensive. The Category 3 storm hit the Southeast Louisiana coast on August 29, 2005, leaving an estimated US$75 billion in damages and 80 percent of the city of New Orleans flooded. And in the aftermath, when first responders arrived to begin to pick up... read more
Tuesday, August 9, 2011 - 12:04pm
186
Author(s)Hajo A. Reijers and Monique H. Jansen-Vullers Date2005 SourceASQ AbstractWhen you are improving services on the internet, traditional business process redesign (BPR) can come in handy. A local government evaluated its online building license application using 13 best practices for e-services BPR. Access through the Cases and Simulations Portal from Rutgers... read more
Monday, August 8, 2011 - 1:33pm
187
Author(s)ICLEI Local Government for Sustainability Date2000SourceICLEI AbstractIncreased traffic congestion, deteriorating air quality, and the threat of global warming make the need to reduce vehicle use obvious. The City of Chula vista, through its Telecommunting Promotion Program, aims to become a leader in the use of telecommunications to reduce vehicle trips. Access through... read more
Thursday, August 4, 2011 - 12:31pm
188
Author(s)Dr. Fred Eshelman Date2009 SourceASH Center AbstractWidely replicated in cities around the country, Chicago's 311 System dramatically improves city government operations offering residents 24/7 response to all non-emergency queries on city services, events, and programs. The system combines several smaller call centers into one center staffed by highly-trained,... read more
Tuesday, August 2, 2011 - 2:33pm
189
AuthorBrett Sileo Date2007 SourceCity In Focus AbstractSan Francisco has recently launched the 3-1-1 phone service for the city. This video is an overview of how it works, with an emphasis on the technology needed to integrate a call center with a learning database. This video was produced and edited by Brett Sileo, shot by Rich Bartlebaugh and Greg Burk. It originally aired on... read more
Tuesday, August 2, 2011 - 2:31pm
190
Author(s)LAGAN Date2009 SourceLAGAN AbstractLearn how the City of Minneapolis has fundamentally changed the way it serves its community with 311. Minneapolis 311, powered by Lagan, continues to stretch the limits of possibility with its 311 non-emergency call center. From handling most calls to the center within seconds, to alleviating 911 call volumes during the I-35W bridge... read more
Tuesday, August 2, 2011 - 2:27pm

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